ALTA ONE and Done from San Diego

First things first, congratulations to Deborah, the winner of our ALTA ONE Giveaway and the soon-to-be recipient of a brand-new RadPower Rover e-Bike! 

The D. Bello team made the short trip down south to attend the annual conference with more than 1,000 industry leaders for some sun, sand and San Diego.

Well… not so much the sun. More like clouds, wind and rain, but we’re there for the people!

Even though the weather wasn’t what we all hoped, we still felt the love meeting with so many of our industry friends, partners and colleagues. With a focus on “New Horizons,” we heard from leaders inside and outside of the industry for strategies on how to overcome the rising tides of challenges we are facing: inflation, interest rates, labor shortages, and an overall cooling market.

From Cody Rigsby of Pelaton to Col. Scott Mann, former U.S. Army Green Beret, this year’s Omni Sessions offered a mix of inspirational and practical advice on circumventing this climate of uncertainty. And speaking of great sessions, our own COO Andrew Acker hosted one of the Notable Sessions, which focused on overcoming the myths that stop companies from creating margin and seeking new opportunities. Along with panelists Aaron M. Davis, Craig Rants and Bill Svoboda, the session debunked three of the limiting beliefs that keep business owners and their teams stuck and unable to innovate, adapt, and ultimately scale. With plenty of real-world, battle-tested examples (and more than a few Office references), we’re grateful for the opportunity to share some of our insights and to hear from the experiences of these great industry leaders.

Another highlight from the week? Catching up with so many of our favorite clients and industry friends, including our partner Bowe Digital, with whom we co-hosted our poolside cabana. We met with so many of you this week to talk about your current successes, struggles, and biggest needs heading into 2023, including the opportunity to talk with some new friends.

Along with the Bowe Digital team, we also had the pleasure of co-sponsoring the ALTA Good Deeds Mini Masters tournament, as well as dishing out some delicious Root Beer floats for #SweetEndings.

As longtime members of the American Land Title Association, we’re thrilled to see how much this event has grown over the years, and we’re already looking forward to next year. And seeing that we’ll all be traveling to Colorado Springs, be sure to bundle up for the Broadmoor! 

[VIDEO] Intentional Outsourcing Series: Episode 3 - Scability

D. Bello’s Intentional Outsource series shares how your organization can win by deploying a title production outsourcing strategy with a purpose.

In this video, we discuss the difference between growing and scaling your business. Growing is easy. Scaling is not, but it’s much more important. For example, have you truly scaled if your company processes double the number of files you did two years ago but also had to double your staff? What if you could achieve double the results without doubling the cost to do the work? 

Scalability is the key to staying agile and opportunistic so that you can seize new opportunities and stay efficient even in the face of a downturn or decrease in volume. D. Bello has all the tools to help. We can supplement your in-house team and amplify the productivity of your key employees.

We do the work. You take the credit. Watch the video above to learn more!

Don’t forget to check out our second episode on Staffing Stability in our Intentional Outsourcing series, and stay tuned for the next video coming soon!

[VIDEO] Intentional Outsourcing Series: Episode 2 - Staffing Stability

Our Intentional Outsourcing series shares how your organization can win by deploying a title production outsourcing strategy with a purpose.

Our second episode focuses on staffing stability, a term sure to elicit strong emotions thanks to the unique labor market conditions we’re currently experiencing. Prolonged labor shortages and general industry specialization have made it difficult to retain key staff and attract talent. As a result, rates of burnout are accelerating among gifted and productive veteran producers.
 

You need a trusted solution for achieving true staffing stability. We can help! In the video above, we share more on how D. Bello’s Title Production Workforce™ can help key team members better use their time, produce more consistent final products, and reduce the headaches of hiring and training new employees.

Don’t forget to check out our first episode in the Intentional Outsourcing series, and stay tuned for our next video coming soon!

[VIDEO] The Full Package Webinar Series presented by Bowe Digital - featuring D. Bello!

We sit down with Wayne Stanley & Heather Lunsford of Bowe Digital for their first airing of the new webinar series, The Full Package. 
 
As inaugural guests on the pilot episode, we share more about how our intentional outsourcing is more relevant than ever and how it can help title companies all over the country.
 
We are grateful to partner with Bowe Digital and to share how our fully customized title production solutions can be an external extension of your team.

We hope you enjoyed the episode!

[VIDEO] Intentional Outsourcing Series: Episode 1 - Turn Time Efficiency

Welcome back to our Intentional Outsourcing Series, where we share how you can win by deploying a title production outsource strategy with a purpose.
Our first deep dive will focus on turn-time efficiency. Turn time struggles are a constant tension in our industry. They can occur at any point in the production process journey and affect the completion of a file. Every title company runs into this issue.
 
If it were simple to solve, our industry would’ve solved it a long time ago. We have a way to help! Watch below and learn how you can positively impact your turn times and customer experience when you plug D. Bello into your title production process.
 
If you've read this far, don’t forget to check out the video above! Stay tuned for the next video in our Intentional Outsourcing Series, coming soon.

[VIDEO] Intentional Outsourcing Series: How Outsourcing is Intended to Work!

Welcome to our Intentional Outsourcing series. This series explains what occurs in your organization when you deploy a title production outsource strategy with a purpose.

You may know about generic, transactional outsourcing. But your company deserves something more focused and built for your needs. When you partner with D. Bello, we build a custom solution just for you. 

2021 to 2022: Looking Backward to See Forward

Having returned to the office this week after a time of relaxation this Christmas season, I’ve been reflecting on the whirlwind year that was 2021. Despite all the challenges this pandemic posed (and continues to pose), I was able to appreciate all the advances our clients have made with us as an integral player.

Thanks to you, D. Bello had a record shattering year in 2021 – new clients, new geographies and new partnerships. We’ve expanded our California management team, invested in production facilities and laid the foundation for exciting additional offerings in this year and beyond. Here are a few highlights of 2021:

It was amazing to see our clients utilize D. Bello’s Title Production WorkforceTM to outperform their local competition and grow their businesses this past year.

We look forward to all that 2022 brings. Stay tuned for more great updates and content as we continue to expand what we do and how we can help. No matter what, we will always be here to do the work, so you can take the credit.

Jeffrey Bates, CEO

Meet with me here.

New Office Countdown [And Giveaway]

What’s the purpose of an office? It may seem straightforward at first, but for many an office can have a lot of negative connotations. If we don’t step back and define it, by default it can just become whatever the work dictates: frustrating, hard, trapped, boring.

For us, offices aren’t just a means to the end and a place where people have to “clock-in” to get work done. Offices have to be a catalyst for great work. Don’t get us wrong, offices aren’t the only way for us to get our jobs done. We all travel a lot and at times find our best inspiration while visiting a coffee shop, sipping on a cocktail, or sitting on a beach.

However, when work is scheduled to be at least 30% of our day (the 9-5), where we work needs to be exciting, encouraging, and inspiring. That way we can do better work while at the office and be excited to return to the office (Sunday Scaries shouldn’t be a thing). We’re not saying we need to work 24/7, but we are intentional about the way an office looks, feels, and motivates for the time we are there.

As you might be able to tell, our current office doesn’t exactly fit the definition of a great office as described above. It’s been a great springboard to our Orange County home, but it’s time to announce the countdown and excitement about our new office (or for as much time as we spend there, our new home).

This is a place I designed to inspire great work for our clients and a great work environment for our team. The new office may only be across the street, but it seems like a huge upgrade to the top of the cool street.

To help celebrate the countdown and official move-in, we’re launching a ’New Office Giveaway’. All you need to enter is guess how long it takes our 6’4” CEO Jeffrey Bates to run from the current office front door to the new office front door. He’ll be the first to admit he’s not an Olympic sprinter (or even a jogger), but he does have some long strides.

Winner will receive a gift basket of some of our favorite OC products! 

We’ve provided a cheat sheet below, but research the coordinate, confirm satellite images, and enter your best guess in the form below (or by clicking the link here):

    • Point to point distance if taking a straight line is roughly 750 feet
    • Following more of the ‘legal’ pedestrian rules, it measures roughly 845 feet (pictured below)
    • Jeff is 6’4″
    • The last time Jeff ran or jogged for fitness or leisure was 10+ years ago.

*Limit one entry per person

RUN JEFF RUN … TO OUR NEW OFFICE!

* indicates required











Do You Know About D. Bello Outsourcing?

Overheard LA - What to Expect from LA's Believably-Unbelievable-Sarcastic-Side

ALTA One is a week away, and while many might associate LA with beautiful sunshine, Hollywood stars, and now LeBron James; there's a unique side to the culture as well.

One that we appreciate for the 'face-palm-esc' response it provides when reading what people overhear in this amazing city.

So to help inspire (and prepare) you for this loveable city, enjoy some of our favorite posts from the group of OverheardLA. The believable, but somewhat unbelievable things you'll potentially hear while visiting LA.

Managing By Metrics: How To Measure Your Success

There’s a classic quote that business leaders and managers love to throw around (and spoiler alert, I’m about too as well). It comes from Peter Drucker, one of the original management gurus. He classically states that “what gets measured gets managed.”

Before you roll your eyes and cringe from hearing this quote again, let me tell you that it’s most often taken out of context. It’s typically used as justification to eliminate measuring tasks that cannot easily be quantified. However, there’s a big difference between a business quote, and the application to business.

The ‘business application’ that Drucker was addressing was identifying the difficulty in measuring work and making sure the right work was getting done; right work being defined as work that contributes most directly to the bottom line.

The real challenge in business is identifying the tasks and activities that, when tracked, provide the greatest business insights and ROI possible. To further quote Drucker, “There is nothing so useless as doing efficiently that which should not be done at all.” Finding the appropriate measurement is hard work, and often executives apply simple concepts for complex decisions; utilizing models that include straight line metrics for everything from staff reductions, to increased sales, to expense reductions.

In an industry fueled by people with detailed expertise and an extensive knowledge of the product and process, how do we blend that passion and knowledge with data and strategy to quickly evaluate our most profitable systems, processes, and products?

Data can’t be the final decision maker, but with so much time spent in front of a screen and in software applications, are we missing potential opportunities and threats by not better leveraging data points that are easily accessible? You think Customer X is so profitable, but do you know how much time it actually takes to complete their work? Do you know how rude and unprofessional the customer is to your employees and what this costs in production time? Do you know how happy your employees are at their jobs? Do you know your ‘compliance confidence score’?

In order to find the best answers, we first need to identify the right questions to ask and then we can effectively use data at our disposal to provide better insights and decision making.

This post was co-authored by Andrew Acker and Tish Bush. Andrew is the Chief Operating Officer at D. Bello Associates; Tish Bush is the Founder and Principal of TBD Advisors.  They'll both be speaking on this topic at ALTA ONE, the week of October 9-12, 2018. Make sure to attend their session if you'll be there. Check out the schedule here! Or contact us for links to their content and presentation!